1% loss is enough to break voice calls. Most speed tests don't show it.
Packet loss is the percentage of packets sent that never arrive at the other end. Unlike ping or speed, packet loss is binary for many apps — a lost packet means a dropped video frame, a gap in audio, a stutter in a game. A connection can be fast and low-ping but have 2% loss, which makes it functionally useless for calls.
Most consumer speed tests skip packet loss entirely or measure it badly. Signalyzr sends enough probes to detect loss down to 0.5% and tells you whether the loss is local (Wi-Fi, router) or upstream (ISP).
Packet loss is invisible to most users until they have a call that breaks. By then they've already had a bad experience. Detecting it early — and fixing it — is the difference between a connection that 'works' on paper and one that actually works for video calls and games.
Zero is ideal. Anything under 0.5% is generally acceptable for browsing and streaming. Above 1% you'll notice voice call quality drop. Above 2% the connection is functionally broken for real-time apps.
Wi-Fi interference, weak signal, faulty cable, congested ISP backhaul, bad routing upstream, or hardware problems in your modem/router. Each has a different fix — we identify which.
Run the packet loss test on Wi-Fi, then run it again on wired ethernet (or via mobile hotspot). If loss disappears on wired/hotspot, it's Wi-Fi. If it persists, it's your ISP or modem.
Yes, in most cases. Wi-Fi loss fixes by channel change or moving the router. Modem loss fixes by replacing the modem. ISP loss requires a complaint with the loss percentages we give you (ISPs ignore vague 'slow' complaints but act on specific loss data).
Signalyzr is a free, privacy-first network diagnostic tool made in India. Loading the diagnostic app…