Wi-Fi, modem, or ISP? The fix is different for each. Find out which.
Packet loss has four common sources: Wi-Fi (radio interference), your modem (hardware failing), your ISP (congestion or bad routing), or far upstream (rare). The diagnosis splits these so you fix the right thing.
Generic packet loss advice usually doesn't help because it doesn't know where the loss is. Restart-the-modem fixes modem loss but doesn't touch Wi-Fi loss.
Packet loss is the #1 cause of 'calls keep freezing' complaints in India. It's invisible to ordinary speed tests. Signalyzr surfaces it as a number — and that number is what your ISP must take seriously when you complain.
Wi-Fi is radio — every microwave, neighbour AP, and Bluetooth device can knock packets off. Ethernet is wire — much less prone to interference. If loss disappears on ethernet, fix Wi-Fi via channel change or 5 GHz.
Only if the router is faulty (rare) or stuck on an old standard. More often the fix is Wi-Fi channel selection or placement. Try those first.
ISPs typically consider <1% acceptable. But >0.5% already breaks voice calls noticeably. If your ISP refuses to act on 0.7% loss, escalate to their tech team and reference this number explicitly.
Yes — bad VPN exit nodes drop packets just like bad ISP routing. Disable VPN temporarily to compare. If loss disappears without VPN, switch VPN provider or exit node.
Signalyzr is a free, privacy-first network diagnostic tool made in India. Loading the diagnostic app…