Diagnose first — modem fixes are different from router fixes.
The modem connects your home to the ISP. If the modem is the problem, no router fix will help. Signs: modem status lights wrong (LOS red on fibre, no sync on DSL/cable), nothing works at all, just one specific service down.
Most modem issues are software hangs that a 60-second power cycle fixes. Hardware failures (after 3-5 years) usually need ISP replacement.
ISP support routinely blames the modem regardless. Having the diagnosis ready lets you push past the script.
Loss of Signal — the fibre line from the ISP is cut or broken. ISP issue, not yours.
Most Indian ISPs require their own modem. Some allow replacement — check terms. Modern ISP modems are usually fine; the bottleneck is router/Wi-Fi side.
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