Audio Call Breaking

Breaking = packet loss or jitter. Find which.

When voice calls cut in and out — dropped syllables, choppy audio, 'can you hear me?' — the cause is packet loss or jitter (or both). Speed is not the issue; voice barely needs any bandwidth.

Diagnose to identify which, where, and the fix.

What this measures

  • Packet loss percentage
  • Jitter ms
  • Whether on Wi-Fi or cellular

How it works

  1. Test now
  2. Pattern → cause
  3. Specific fix

Why this matters

Voice apps drop packets first (they have small buffers). Even 1% loss is audible.

Top fixes

  • Switch network (Wi-Fi → cellular or vice versa) — narrows the cause
  • 5 GHz Wi-Fi
  • Mobile: move to better signal

FAQs

Why does my voice cut even with full signal?

Signal bars are connection strength, not data quality. Full bars + bad data = peak congestion or interference.

Should I restart my phone?

Sometimes helps if a background process is hogging the radio. Worth trying as a 30-second fix.

Diagnose audio →

Related

Signalyzr is a free, privacy-first network diagnostic tool made in India. Loading the diagnostic app…