Robot voice = packet loss in audio. Specific fix, not generic.
When voice sounds robotic, garbled, or like an underwater radio — that's the audio codec compensating for missing packets. The codec interpolates between received packets when some are lost, and the result is distinctive 'robot voice' artifacts.
The fix is the underlying packet loss. Different cause needs different fix.
Hearing the cause as 'robot voice' is a useful clue. Now turn it into a number.
Their connection has packet loss in the receive direction. They should diagnose.
Apps already use the best codecs available. Codec can't recover lost packets. Only fixing the loss fixes the symptom.
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