"No Internet Access" error

Wi-Fi connected, OS says 'no internet'. Five causes, each with a fix.

Windows and Android probe a known URL after Wi-Fi connects. If that probe fails, they show 'No Internet Access' even though the Wi-Fi link is fine. The probe failure means your router can't reach the test target — not that Wi-Fi is broken.

Causes are the same as 'wifi connected no internet': captive portal, modem hung, DNS broken, ISP out, or router config corrupt.

What this measures

  • Can DNS resolve?
  • Can TCP open?
  • Can the captive portal target be reached?

How it works

  1. Diagnose
  2. Pattern → specific fix
  3. Test again

Why this matters

Without diagnosis you'll cycle through generic fixes (restart router, forget Wi-Fi, restart phone) for hours. Diagnosis tells you which fix to actually do.

Top fixes

  • See wifi-connected-no-internet for the full guide — same root causes

FAQs

Why does it say 'no internet' when Wi-Fi is connected?

OS detects upstream isn't reachable via a probe. Wi-Fi link to router is fine; router-to-internet is broken.

Will forgetting Wi-Fi help?

No — forgetting Wi-Fi resets the LOCAL link, not the upstream issue. Don't waste time on it.

Diagnose now →

Related

Signalyzr is a free, privacy-first network diagnostic tool made in India. Loading the diagnostic app…